ONQU Support – 24*7 Managed Service Operations

SAVE 40% of your Support Budget!!

The growth of Cloud and the Software as a Service model is placing more demands on the delivery of new services and technology for many UK organisations. Internal IT departments are stretched maintaining complex legacy environments meaning that internal IT Staff are left struggling to keep pace undertaking Business as Usual Tasks when they should be focusing their efforts on Project delivery and valuable business change.

Compliment your current support

ONQU’s remote support can be used as a ‘top-up’ service to take the pressure off the internal teams during peaks times, holidays and skills transition periods. We are more cost-effective than a contractor and your systems Knowledge is retained within our team, not on an individual basis.

Typical Enterprise Sites save 40% of their support budget in comparison to providing 24*7 operations in the UK.

At ONQU we combine onshore and offshore resources with automated support functions that improve support interactions and ensure full compliance and accuracy for maintaining service level responsiveness and increased support service.

For a Free Service Savings Assessment please contact Steve Priestnall [email protected]

ONQU Remote Managed Services

ONQU can provide the following services either as a stand-alone offering or in combination:

• Managed Services Framework – UK Business Hours or 24*7 
• 24*7 Monitoring with Jira ticket logging
• On and Offshore Support with UK service desk

Database Technology and Operating systems:

• Databases – MySQL, Oracle, SQL Server, No-SQL
• Weblogic, SOA Suite, Apache 
• Linux, Windows, Unix

Applications:

• Oracle Applications Ebusiness Suite 11i, R12 through to Fusion
• Oracle HCM, Supply Chain, Procurement
• Moodle Learning Management System

Cloud:

• Oracle Cloud, Amazon and Azure

Environments:

• On Premise, Hybrid, Private Cloud, Public Cloud 
• Framework Implementation DevOps
• Security Operations – SecOps
• Identity and Authentication Management Services – IDAMs
• Data Security Compliance – GDPR

This list is not exhaustive so if you require information or help on a security topic not listed please contact the ONQU offices to discuss these with one of our Security experts.

Save 40% of your valuable support budget with ONQU 

The world of Managed Services is changing rapidly and to stay ahead of the curve organisations need to invest time and resources to understand their exposure to support risk and how this risk can be mitigated with flexible support.

An individual Managed Services theme needs to be developed for your organisation and everyone with elements discussed. Please use the form below or phone 0121 227 8201 and book your FREE-Support Saving Assessment Now!