What is a manual process costing your organisation?

Complete the Process Cost Calculator and find out

What are Processes costing your organisation in terms of lost productivity, wasted budget, delayed response times and non-compliance?

The UK’s Productivity Gap

In the UK there is a fundamental issue with productivity. Whilst hourly rates and salaries have stagnated, organisations have relied on human power to deliver work. Rather than investing in new technology, that was deemed expensive, companies employ more people.
Why Automation is important

We are now witnessing lower unemployment rates and rising wage costs, after years of salary flatlining and even decline. To control costs and improve productivity, organisations will no longer be able to hire replacements at the same cost and recruitment will become even more difficult.

When someone leaves, or if the organisation wants to grow, extra budget is allocated to attract the required matching skill level, alternatively, training budget needs to be spent to raise a lower skill to the required competence skill level. Whichever way an organisation turns, costs are increasing and replacing ‘like for like’ is not competitive or sustainable.

Can you do more with less people?

The answer is a resounding YES. Robotic Process Automation (RPA) is revolutionising organisations in terms of improving productivity, lowering costs and reducing mistakes and errors so that the threat of non-compliance is reduced.

What is RPA

RPA enables the automation of computer processes, taking the place of a human operator. Tasks that are complex, contain several steps, such as logging onto 3 different applications or pulling data from disparate data sources, can be mapped and automated using RPA software.
Many standard processes undertaken by a person can be removed allowing the person to undertake productive tasks including more person to person contact or dealing with exceptions.

RPA is Implementation and Integration Lite

In terms of implementation it is typically measured in days. There is little or no systems integration required as the software replicates the actions of the user. Whatever the user does and can do, can be replicated by the solution once mapped. This makes it very easy for systems to be targeted and mapped without any technical intrusion, reducing both time and cost to implement and support


By freeing the person from the mundane work, creates roles that have higher productivity, less mistakes and are more meaningful, rather than the tedious data movement and repetitive tasks that historically were undertaken by people.

Processes can also be isolated, captured and reviewed to ascertain whether the actual process is efficient or if it needs changing. Once documented and mapped, metrics can be applied to understand what is happening within the flow of the process. Metrics can also be created and used to measure process flow output, velocity, volume, scale etc. adding to process knowledge to determine what can be done to improve a process.

Process Cost Calculator

To find out if a process can benefit from RPA, an assessment needs to be made on a number of key process areas. The ONQU Process Cost Calculator (PCC) helps calculate the monetary cost of a process, providing informed decision making when deciding upon an RPA project and the expected return on the investment.

The calculator can be reached here please visit https://onqu.solutions/rpa-process-cost-calculator/

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